Privacy Policy

Last Updated: 2025-11-26

This Privacy Policy explains how OrionStellar, a duly registered company in Sri Lanka under the legal name Digital Realty (Private) Limited (“we”, “us”, or “our”), collects, uses, and shares personal information when you visit and use our websites [orionstellar.com] and [cloud.orionstellar.com] (collectively, the “Website”). By using the Website, you consent to the practices described herein.

1. Information We Collect

We may collect and process the following types of personal information:

a. Information You Provide:

Name, email address, phone number, billing and payment information, and any other details you submit when using forms, signing up, or purchasing services on cloud.orionstellar.com.

b. Automatically Collected Information:

Device information, browsing actions, IP address, browser type, operating system, referring URLs, and interactions with the Website.

c. Cookies and Similar Technologies:

We use cookies and similar tracking technologies to enhance your browsing and shopping experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

2. How We Use Your Information

We may use your personal information for purposes including, but not limited to:

Providing, maintaining, and improving the Website and our cloud/data center services.

Processing orders, payments, and delivering purchased services.

Responding to inquiries, providing customer support, and sending transactional communications.

Sending marketing communications, if you have provided consent.

Ensuring security, preventing fraud, and complying with legal obligations.

3. How We Share Your Information

We may share your personal information with:

Service providers who assist with the operation, maintenance, and payment processing for the Website.

Third parties where required by law, legal processes, or to protect our rights and property.

Authorized partners for service delivery only, under strict confidentiality agreements.

4. Your Rights

You have the following rights regarding your personal information:

Access to information about the data we process about you.

Request correction or deletion of your personal data, where legally applicable.

Object to or restrict processing of your personal information, as permitted by law.

Withdraw consent for marketing communications at any time.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on the Website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at [[email protected]].

8. Additional Agreements

Any engagements beyond visiting the Website, including consuming Data Center or Cloud services, will be subject to a separate Customer Agreement.

Any handling of personal or confidential information in such contexts will be governed by a Mutual Non-Disclosure Agreement.